¿Accidente grave en España? Peritaciones transfronterizas independientes.

Servicio especializado en daños superiores a €10,000. Defendemos sus intereses económicos en toda la Unión Europea. EN · DE · PL

Inspección donde se encuentre su vehículo: Costa Blanca (Alicante), Costa del Sol (Málaga), Barcelona, Mallorca, Madrid — en depósito policial en España o tras el traslado a su país. DE: peritación in situ en España. PL: oględziny w Hiszpanii lub po transporcie do kraju — mówimy po polsku.

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Drivers ask

Does a foreign insurer have a representative in my country?

Insurers operating in the European Union appoint a claims representative in each member state, which allows correspondence in your own language. That does not change the law applicable to the claim itself. National motor insurance bureaux publish the contact details.

The tyre was sealed at the roadside with a repair spray. What does that change?

It changes what can still be examined. The sealant coats the inner surface and makes the puncture harder to find and to classify, so photograph the tyre and whatever caused the damage before you use it. Keep the tyre until the assessment rather than leaving it at the garage.

Water has got in through a broken window. What now?

Close the opening, then open the car up on the first dry day and get the moisture out. Carpet and underlay hold water long after the surface looks dry, and that is where the smell and the corrosion start. Photograph the wet areas before drying them, because afterwards the extent is not visible.

Someone tried to steal the car but failed. Is that a claim at all?

Usually yes, and the damage is larger than it looks: lock, barrel, wiring, control unit and the reprogramming of keys. Do not have anything repaired before the inspection, because once the lock and the unit are replaced there is nothing left to show how the entry was made.

The yard refuses to release the car until the bill is paid. What can I do?

A yard is generally entitled to hold the vehicle until its charges are settled, so arguing rarely helps and every day adds to the total. Ask for an itemised invoice, pay it if you can, and keep the receipt. Reclaiming a documented payment is far easier than reclaiming a debt left unpaid.

What is loss of value after a repair?

The difference in market price that remains after a proper repair, simply because buyers treat a repaired vehicle more cautiously. It is largest on young vehicles with structural damage and disappears with age. Whether it is recoverable depends on the law applicable to the case.

Should I have a car checked before buying it abroad?

It is the cheapest step in the whole process. A check covers the paint coating, the structure, the geometry and the identification numbers, and it answers one question: whether what you see matches what the seller says. Photographs from an auction listing are not a substitute.

The car was found after several weeks. What comes before anything else?

Photographs of it exactly as it was found, before it is washed, cleaned, started or moved. A vehicle released from a police yard and cleaned up so that the damage can be seen loses half the material it arrived with. Transport and inspection are arranged after that, not before.